Chief Credit Officer

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily: 

• At the direction of the Board and in cooperation with Executive Management, responsible for developing and maintaining the overall credit culture of the organization. 

• Responsible for measuring and managing the aggregate risk in the Bank’s loan portfolio and ensuring the Bank’s overall portfolio and transactions are in alignment with the Bank’s risk appetite. 
• Creates and implements proper processes and workflow to ensure a consistent and replicable process is in place. Manages performance of the team and conducts performance reviews within the processes of the Bank. 
• Identifies ongoing training needs of the team to create strategies to promote growth and correct deficiencies as needed. 
• Mentors and coaches analysts within the team to help develop their skills. 
• Works with the analysts to solve complex credit issues and ensure that the final product meets the quality and timing expected by the Bank’s service level standards. 
• Will be responsible for ensuring that all credit policy and individual loan exceptions are appropriately identified, documented, approved in accordance with delegated authority, systematically tracked, actively managed to resolution where applicable, and accurately reported to executive management and the Board. 
• Keeps on top of industry best practice and is constantly looking for, proposing, and implementing innovative technology to enable better internal customer service and accuracy. 
• Performs ongoing reviews of the overall loan portfolio and individual loans for assurance of credit and collateral documentation, regulatory compliance, and loan policy conformance.  
• Works with the CFO to prepare the Allowance for Credit Loss (ACL) and make recommendations to executive management and Board of Directors for the proper funding level of the ACL. 
• Maintains and updates, as necessary, the Bank’s loan policies and guidelines. 
• Works proactively and effectively with the Bank’s regulators and external auditors to ensure the Bank maintains a healthy regulatory rating. 
• Reviews large and complex loans prior to their submission to Loan Committee; reviews consist of making recommendations on loan structure, terms, and pricing so as not to expose the Bank to undue credit risk. 
• Supervises the Bank’s special assets area in curing weak credits, collection of such credits, or the movement of such undesirable credits; assists in the compilation of loan status reports and implementing respective loan action plans; prepares a report re-aging the status of the Bank’s special assets for submittal to the Board of Directors for review. 
• Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors, and competition. 
• Performs other related duties as assigned.  

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Achievement Focus – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

• Business Acumen — Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

• Communication and Relationship Building Skills — Excellent ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.

• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

• Leadership and Organization — Exceptional capacity for human resource management and leadership; a team builder that scales up the organization; connects to staff both on an individual level and in large groups; enforces accountability, develops, and empowers leaders.  Cultivates an environment of teamwork and collaboration.  Exhibits confidence in self and others; Inspires and motivates others to perform well. Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.

• Managing Client Focus – Promotes client focus; establishes client service standards; provides training in client service delivery; monitors client satisfaction; develops new approaches to meeting client needs.

• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. 

• Strategic Thinking – Develops strategies to achieve organizational goals; understands organization’s strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: Master’s degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.​ 

Language Ability: Read, analyze, and interpret complex documents. Respond effectively to sensitive inquiries. Write speeches and articles using innovative techniques. Make persuasive presentations on complex topics to management, public groups and/or boards of directors.​ 

Reasoning Ability: ​Apply logical thinking to a wide range of intellectual and practical problems. Deal with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.​

Computer Skills: Must be competent in MS Office products – Excel, Outlook, Word, PowerPoint, etc. Must have prior experience with core banking loan platforms and working knowledge for loan underwriting, securing loan collateral, loan monitoring, reporting and tracking.

Certificates and Licenses:

Graduate School of Banking and/or Credit Risk Certification 

Supervisory Responsibilities: Directly supervises other executives, managers, and/or direct employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. ​  

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The work environment is fast-paced, and heavily reliant on technology.  Individual must be comfortable with computer systems, email, web-based applications, and a paperless environment.  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; talk and hear and use hands to execute tasks.  The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds.